Return request

You can decide to return any Duca di Morrone item within 14 days from the delivery date. It's quick and easy, follow the instructions here.

  1. Click on the account icon in the main menu and enter the email address you used at the time of purchase.
  2. You will receive a code in your inbox to access your personal page.
  3. Once inside your account, select the order and the product for which you wish to return and complete the your request.
  4. We will send you the instructions to proceed with the return and schedule the collection of the package with the courier for free.

START THE RETURN REQUEST

Remember:

  • Return products intact and undamaged. It is mandatory to return the products properly packaged in their original packaging.
  • If you paid by cash on delivery, immediately inform us of the IBAN number and name and surname of the account holder via email to this address: contact@ducadimorrone.com
  • The refund will take place within 14 days from the date of return of the goods to the warehouse.

Do you need more information?

Contact us at contact@ducadimorrone.com